Last updated: July 21, 2026
Shipping Carriers
Magnet Rocks ships domestic orders via USPS Priority Mail and international orders via USPS First-Class International Mail.
Shipping Rates
| Destination | Carrier | Rate |
|---|---|---|
| United States | USPS Priority Mail | $10.00 |
| International | USPS First-Class International Mail | $30.00 |
Delivery delays can occasionally occur.
Order Processing and Delivery Times
Domestic (United States)
- Processing: up to 1 business day (Monday–Friday)
- Delivery: 1–3 business days (Monday–Friday) after processing
International
- Processing: 1–2 business days (Monday–Friday)
- Delivery: 10–15 business days (Monday–Friday) after processing
Orders placed after business hours will be processed the following business day. Processing and delivery may be delayed during public holidays.
Where We Ship
We ship to all US addresses, US Territories, and APO/FPO/DPO addresses.
Order Confirmation and Tracking
You will receive an email confirmation once your order has shipped. To check the status of your order at any time, contact us at customer-service@magnetrocks.com.
If your order is more than 3 business days late based on the estimates above, please email us with your name, order number, and date of order.
Customs, Duties, and Taxes
Magnet Rocks is not responsible for any customs fees, duties, or taxes applied to international orders. All such fees are the responsibility of the customer.
Damaged Orders
Magnet Rocks is not liable for products damaged or lost during shipping. If your order arrives damaged, please contact the shipment carrier directly to file a claim. Keep all original packaging materials and damaged goods until the claim is resolved.
Returns and Refunds
The return and refund policy applies to orders shipped within the United States only. International orders are not eligible for return unless the item received is incorrect, damaged, or faulty.
Contact Us
Questions about your order or our shipping policy?
Email: customer-service@magnetrocks.com
Phone: (920) 246-8173
Magnet Rocks
1920 Ocean Shores Blvd. #3
Ormond Beach, FL 32176