Magnet Rocks has designed, handcrafted, and repaired beaded magnetic hematite jewelry since 2012. If a magnetic bracelet, anklet, or necklace has broken, needs restringing, or needs a replacement clasp, Magnet Rocks can help with jewelry made by Magnet Rocks and beaded hematite magnetic jewelry made by other brands.
How to Send Magnetic Jewelry for Repair
Use these three steps before mailing a magnetic bracelet, anklet, necklace, or other beaded hematite magnetic jewelry to Magnet Rocks.
Prepare the Repair Information
Include your name, return address, phone number or email address, and a brief description of the repair needed. Package the jewelry securely for mailing.
Mail the Jewelry to Magnet Rocks
Send the package to:
Magnet Rocks1920 Ocean Shores Blvd. #3
Ormond Beach, FL 32176
Repair and Return
Repairs are normally completed within one day after Magnet Rocks receives the jewelry. Repaired jewelry is returned by USPS Priority Mail. Please allow additional time for mailing and delivery.
Magnetic Hematite Jewelry Repair Pricing
Repair pricing is based on who made the jewelry. Return postage is charged once per return shipment, not once per repaired piece.
| Jewelry type | Repair price | Return postage |
|---|---|---|
| Magnet Rocks jewelry | $10 per piece | $10 USPS Priority Mail per shipment |
| Jewelry made by other companies | $25 per piece | $10 USPS Priority Mail per shipment |
One return-postage charge per shipment: A single $10 USPS Priority Mail return-postage charge applies to each return shipment, regardless of how many repaired pieces are included in that shipment.
What Magnetic Jewelry Does Magnet Rocks Repair?
Magnet Rocks offers restringing and magnetic clasp replacement for beaded hematite magnetic jewelry made by Magnet Rocks and other brands.
Magnetic Hematite Bracelets
Broken or worn beaded magnetic hematite bracelets can be evaluated for restringing or replacement of the magnetic clasp. Use the Magnetic Hematite Bracelets guide to compare current Magnet Rocks bracelet designs.
Magnetic Hematite Anklets
Beaded magnetic hematite anklets can be repaired when the line breaks or the magnetic clasp needs replacement. Compare focused choices in the Magnetic Hematite Anklets guide.
Magnetic Hematite Necklaces
Magnetic hematite necklaces can be restrung or fitted with a replacement magnetic clasp when repair is practical. Visit the Magnetic Hematite Necklaces guide for current collections.
Magnetic Hematite Jewelry Sizing Reference
Magnet Rocks jewelry uses magnetic clasps and is available in the following standard size ranges.
| Jewelry type | Available sizes |
|---|---|
| Bracelets | 7 in · 7.5 in · 8 in · 8.5 in · 9 in |
| Anklets | 10 in · 10.5 in · 11 in · 11.5 in · 12 in |
| Necklaces | 17–24 inches (3-inch extension available) |
How to measure: Wrap a tape measure snugly around the wrist or ankle—not tight—then add ½ inch.
Magnet Rocks Repair Guarantee
All repair work is covered by the Magnet Rocks 30-Day 100% Unconditional Satisfaction Guarantee.
Magnetic Hematite Jewelry Construction, Care, and Repair
Magnet Rocks has designed, handcrafted, and repaired magnetic hematite jewelry since 2012. Use these focused resources to understand construction, choose the correct size, care for the jewelry, compare current collections, and obtain help without sorting through the complete product catalog.
Handcrafted Jewelry Construction
Learn how materials, magnetic clasps, and heavy co-polymer line are used in Magnetic Hematite Fine Jewelry, and why restringing or clasp replacement may restore a damaged piece.
Sizing, Wear, and Care
Review answers about measuring, everyday wear, cleaning, storage, magnetic jewelry safety, shipping, and the Magnet Rocks guarantee in the Frequently Asked Questions.
Compare Current Jewelry Designs
Browse the focused Magnetic Hematite Jewelry Designs guide to compare current constructions and design families without opening a category containing hundreds of products.
Guarantee, Returns, and Assistance
Repair work is covered by the 30-Day 100% Unconditional Satisfaction Guarantee. For purchase returns, review the return and refund policy. For repair questions, contact Magnet Rocks before mailing the jewelry.
Questions Before Mailing a Repair?
Call or text (920) 246-8173, email customer-service@magnetrocks.com, or contact Magnet Rocks online before sending the jewelry.
Contact Magnet Rocks